At Ajannah, customer satisfaction is our top priority. We offer a 15-Day Checking Warranty on all of our products to ensure you receive only the highest quality items.
15-Day Checking Warranty
If you experience any quality issues or receive damaged products, you are eligible for an instant return or refund within 15 days of your purchase. We strive to make the return process simple and hassle-free for our valued customers.
How to Request a Return or Refund
If you need to return a product or request a refund, please contact us at:
- Phone / WhatsApp: +92 300 8243800
- Email: info@ajannah.com
Provide your order details and a brief description of the issue, and we will guide you through the return process.
Conditions for Return
- The product must be returned in its original condition, unused, and in its original packaging.
- Returns must be requested within 15 days of receiving your order.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited back to your original payment method within a few business days.
At Ajannah, we believe in delivering quality customer service and will do everything we can to make sure you are happy with your purchase. 🙂
Thank you for shopping with us!