–Effective Date: 10-09-2024

At Ajannah, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit or make a purchase from our website https://ajannah.com/ (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping address, billing address, email address, phone number, and payment details.
  • Non-Personal Information: We may collect non-personal data such as browser type, operating system, the referring web page, and IP address to improve the functionality of our website and enhance user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To process and complete your purchase, including arranging for shipping, and providing you with order confirmation and customer support.
  • To communicate with you regarding your order or any inquiries you have made through our provided contact options, such as WhatsApp (+92 300 8243800), phone, or email (info@ajannah.com).
  • To improve our website, products, and services, based on your feedback and interactions with our site.
  • To send you marketing communications if you have opted in to receive them.

3. Payment Information

We offer Cash on Delivery (COD) for purchases made through the Site. No credit card or debit card information is stored by us for any reason.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, such as delivery service providers, in order to fulfill your order.

We may also share your information if required by law or in response to a valid legal process.

5. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us understand and save your preferences for future visits. You can choose to disable cookies through your browser settings; however, this may limit the functionality of the Site.

6. Security

We take appropriate security measures to protect against unauthorized access to or alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before sharing your personal information.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us via WhatsApp at +92 300 8243800 or via email at info@ajannah.com.
  • Opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing emails or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or the practices of Ajannah, please contact us:

By using our website, you consent to our Privacy Policy.