FAQs
General Website FAQs
ASAL UL JANNAH is a brand that offers pure, organic honey and other natural products sourced directly from Pakistan’s farms and forests, ensuring authenticity and high quality.
Simply browse our products, add items to your cart, and proceed to checkout. You will receive a confirmation message once your order is placed.
We accept Cash on Delivery (COD) for all orders within Pakistan.
Yes, after placing an order, you will receive tracking details via email or WhatsApp to monitor the delivery.
Yes, all orders above 2,000 PKR qualify for free shipping. For orders below this amount, a standard delivery charge of 180 PKR applies.
You can contact us via WhatsApp at +92 300 8243800 or email us at info@ajannah.com.
Product-Specific FAQs
Yes, our honey is 100% organic, free from additives, and sourced from Pakistan’s finest farms.
Our honey is sourced directly from local beekeepers and certified by the Punjab Research & Control Cell (PRCC), ensuring purity and quality.
We offer 17 different types of honey, including Sidr and Acacia honey, each with unique flavors and benefits.
Yes, we offer bulk purchasing options for businesses. Please contact us for more details on our B2B services.
Each batch of honey undergoes rigorous testing for purity and is certified by PRCC to ensure authenticity.
Shipping & Delivery FAQs
We charge 99 PKR per product for standard deliveries. Orders above 2,000 PKR enjoy free shipping.
You will receive your order within 3-5 working days after it is placed.
Return & Refund FAQs
We offer a 15-day return policy for any product with quality issues or damages. Contact us within 15 days to arrange a return or refund.
Contact us via WhatsApp at +92 300 8243800 or email us at info@ajannah.com for assistance.